​
West Hawai‘i Mediation Center
Rae, Intake Manager
Office Main: (808) 885-5525
Direct Line: (808) 494-8918
​
​
​
Please feel free to register: West Hawai'i Mediation Center intake questionnaire.
​
It may be helpful to let them know:
​
- mediation is voluntary, so both parties have to agree to participate (we are happy to contact the other party to ask if they will participate)
​
- currently there are no fees for landlord-tenant mediation. for other kinds of mediation (that are not court-referred), there may be a small fee to help cover our operating costs.
​
-------------------------------------------------------------------------------------------------
​
Here are some COVID19-related assistance programs (please note that not everyone may qualify for all types of assistance):
​
* Neighborhood Place of Puna (1 rent or utility bill up to $1,000 paid directly to vendor) (808) 965-5550 / https://neighborhoodplaceofpuna.org/covid-19-relief/
​
* Hawai‘i County Economic Opportunity Council (1 rent or utility bill up to $1,000 paid directly to vendor) (808) 935-5219 / http://hceoc.net/covid-19-response-services/
​
* Hawai‘i County Economic Opportunity Council – Low-Income Home Energy Assistance Program (LIHEAP) (808) 961-2681 ext. 303 / gshioshita@hceoc.net / http://hceoc.net/programs/energy/
​
* Council for Native Hawaiian Advancement (1-time assistance for rent, mortgage, utility up to $1,500 – if Native Hawaiian) (808) 784-4464 / kahiau@hawaiiancouncil.org / https://www.hawaiiancouncil.org/kahiau
​
* Lili‘uokalani Trust (emergency stabilization financial assistance – if Native Hawaiian child living in the house) (808) 466-8102 / info@onipaa.org / https://onipaa.org/pages/covid-19-resources
​
* Department of Hawaiian Home Lands (3 programs: 1) Emergency Rental Assistance to Hawaiians on DHHL Waiting List, 2) Rental Relief Deferrals for Lessees, Licensees, Permittees, 3) Direct Loan Payment Deferrals) (808) 620-9500 / https://dhhl.hawaii.gov/covid-19/lmd/
​
-------------------------------------------------------------------------------------------------
​
STATE OF HAWAI‘I DEPARTMENT OF COMMERCE AND CONSUMER AFFAIRS (DCCA)
​
* Residential Landlord-Tenant Information Center (808) 974-4000 ext. 62634 (toll free) / https://cca.hawaii.gov/ocp/landlord_tenant/
​
* COVID-19 Landlord Tenant FAQS https://cca.hawaii.gov/ocp/landlord-tenant-faqs/
​
* Residential Landlord-Tenant Handbook (2018 edition) https://cca.hawaii.gov/ocp/files/2019/06/2018-Residential-Landlord-Tenant-Handbook-Web.pdf
​
* DCCA Real Estate Branch - Ask the Condominium Specialist – COVID-19 Editions https://cca.hawaii.gov/reb/reb_announce/temporary-closure-covid-19-information/
​
​
LEGAL AID SOCIETY OF HAWAI‘I
​
* Housing COVID-19 https://www.legalaidhawaii.org/housing-covid-19.html
​
* Legal Aid Q & A COVID-19 Impact - Housing Issues (including Federal eviction and foreclosure moratoriums) https://sway.office.com/f4jj3BIV3lUuzlif?ref=Link
​
* COVID-19 Legal Help & Resources
https://www.legalaidhawaii.org/covid-19-legal-help--resources.html
​
​
CCIM INSTITUTE - LOAN RELIEF AND COMMERCIAL REAL ESTATE’S RESPONSE TO THE COVID-19 PANDEMIC https://www.ccim.com/search.aspx?srchtext=covid
​
NATIONAL ASSOCIATION OF REALTORS: CORONAVIRUS AID, RELIEF, AND ECONOMIC SECURITY (CARES) ACT
https://www.nar.realtor/political-advocacy/coronavirus-aid-relief-and-economic-security-act
​
​
Forbearance Report: Find Coronavirus Mortgage Relief Guidelines by Servicer: https://forbearancereport.com/
​
​
HUD-APPROVED HOUSING COUNSELORS
​
• Hale Mahaolu (808) 242-4377 www.halemahaolu.org
• Hawai‘i HomeOwnership Center (808) 523-9500 https://www.hihomeownership.org/
• Hawaiian Community Assets (808) 934-0801 http://www.hawaiiancommunity.net/
• Legal Aid Society of Hawai‘i (800) 499-4302 https://www.legalaidhawaii.org/
​
​
ALOHA UNITED WAY 211 (comprehensive, statewide community information and referral service) Call 2-1-1 / http://www.auw211.org/
​
​
CALL CENTER – COUNTY OF HAWAI‘I (up-to-date information on local, state, and federal programs) (808) 961-8665
​
STAY SAFE, KEEP HEALTHY, AND CALL HAWAII-CERT (808) 990-7232 FOR ADDITIONAL HELP.
​
​
